ML
Mr. Lufu

1 reviews | Active since Jan 2022

12 May 2024, 23:16

Worst

Sent through an agent to do a job in 2021 worst service l ever received. Items purchased at the time are damaged now, but they have a 5-year guarantee from the supplier they require a receipt which the agent never forwarded to me at the time.

0
Replies (1)
Kandua
Kandua's reply15 May 2024, 11:52
Official
Dear Mr. Lufu,

Good day. Thank you for reaching out to us, and we genuinely apologize for the inconvenience you've experienced. Resolving customer concerns is our top priority, and we're committed to assisting you to the best of our ability.

To facilitate the resolution process, kindly send an email to *** with your job ID included. This will enable us to locate your job within our system and promptly initiate communication with the relevant professional to address your concerns.

It's important to note that Kandua serves as a business tool designed to empower professionals. However, any agreements or arrangements between professionals and clients are conducted at your own discretion.
We eagerly await your email and the opportunity to assist you with your matter.
Best Regards,
Team Kandua