Unreliable , dishonest carpenters at this company

I have not had a good experience with 'artisans'recommended by this company. I had asked a carpenter to do some work at home, made appointment on when to do it, he said he'll be back in Jhb only to find out that it is not true, he sent some guys who came late afternoon to do the job, I'll prepared and clueless, I told him he is a dishonest person. 2nd person who came to give a quote grossly overpriced. 3rd person who had responded did not say he had a call out fee, on the day of having to come do the work and I called, he said he charges a callout fee which he did not mention before, I told him he is dishonest as a business person