1 reviews | Active since May 2021
Terrible Service Mechanic
My experience has not been great at all!
It has been disgusting actually.
I requested a quote from a mechanic for repairs on my car.
They arrived late to the appointment, they arrived around 17:00 for a 12:30 appointment, they stripped the car and the engine.
I paid them the bulk of the money for the job and now it has been 2 weeks since they've been promising to come and complete the job - which they haven't!
I'm incredibly irate because I constantly have to be the one that is sending messages, calling them and following up - at my expense!!
Last week when I asked if they think that it is fair for me to not get any updates and running after them, I was very rudely told "why am I busy interviewing them. If I'm not happy then I must find another mechanic!" When they are the ones who have been paid for the job!
Never in my life have I dealt with unprofessionalism like this!
My car has been left in an absolute state! Should there be circumstantial damage to my car caused from it being left exposed like this, who do I hold accountable?
I am so disgusted by the service that I have received and from going through the other reviews, it appears as this is the modus operandi!
Thank you for your review.
Our sincerest apologies for the experience that you had working with the service provider in question. His business conduct does not reflect us or the other service providers on our website.
As stated in our email correspondence to you dated the 17th of April 2023, Kandua is willing to assist you and cooperate should you wish to take this matter further with the police. We will provide you with his personal information so that you can open a case.
Kindly open a case and provide us with a case number so that we can share the personal details of the service provider with you per the POPI Act and our information-sharing policy here .
You may also supply us with an affidavit that will prove that the details requested are solely for resolving the matter at hand.
His profile will remain suspended until he resolves this issue with you.
Thank you for your review.
Our sincerest apologies for the experience that you had working with the service provider in question. His business conduct does not reflect us or the other service providers on our website.
As stated in our email correspondence to you dated the 17th of April 2023, Kandua is willing to assist you and cooperate should you wish to take this matter further with the police. We will provide you with his personal information so that you can open a case.
Kindly open a case and provide us with a case number so that we can share the personal details of the service provider with you per the POPI Act and our information-sharing policy here .
You may also supply us with an affidavit that will prove that the details requested are solely for resolving the matter at hand.
His profile will remain suspended until he resolves this issue with you.