VP
Vishnu P
1 reviews | Active since Apr 2018
03 Oct 2024, 15:10
Poor service from Kandua
I have been trying to register with this company since June 2024 but have been unsuccessful. Apparently they are still reviewing my references, for 3 months? Very unprofessional. Sheina & Mongezi, you have dropped the ball. I wonder how they handle the rest of their business.
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Kandua's replyOfficial
29 Oct 2024, 13:34HI Vishnu
Thank you for reaching out and we apologies for the delay in getting you verified. We have had technical issues in processing new applications but can confirm that this is not rectified. I escalated your application internally and the onboarding team has confirmed that you are now successfully onboard. In future we encourage you to reach out to our support line via *** so we can jump in and assist where possible.
We appreciate the understanding on the matter
Kind Regards
Kandua Support Team
Thank you for reaching out and we apologies for the delay in getting you verified. We have had technical issues in processing new applications but can confirm that this is not rectified. I escalated your application internally and the onboarding team has confirmed that you are now successfully onboard. In future we encourage you to reach out to our support line via *** so we can jump in and assist where possible.
We appreciate the understanding on the matter
Kind Regards
Kandua Support Team
Kandua's reply29 Oct 2024, 13:34
Official
HI Vishnu
Thank you for reaching out and we apologies for the delay in getting you verified. We have had technical issues in processing new applications but can confirm that this is not rectified. I escalated your application internally and the onboarding team has confirmed that you are now successfully onboard. In future we encourage you to reach out to our support line via *** so we can jump in and assist where possible.
We appreciate the understanding on the matter
Kind Regards
Kandua Support Team
Thank you for reaching out and we apologies for the delay in getting you verified. We have had technical issues in processing new applications but can confirm that this is not rectified. I escalated your application internally and the onboarding team has confirmed that you are now successfully onboard. In future we encourage you to reach out to our support line via *** so we can jump in and assist where possible.
We appreciate the understanding on the matter
Kind Regards
Kandua Support Team