PM
Paul M
1 reviews | Active since Nov 2019
31 Aug 2023, 14:36
Not pros here, it's a ****
Stay away from Kandua and their so called pros. I've just been properly fleeced on a home renovation job. Guys tried to do the work but clearly lacked any of the required skills or experience, the water proofing failed within 24 hours of completion in light rain and the paint used on the exterior work is already washing away. I would literally have been better off attempting to do the job myself. Absolutely no vetting of people on their platform clearly, and definitely no recourse when the pro they put you in touch with is not pro at all.
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Kandua's replyOfficial
06 Sept 2023, 09:37 Hi Paul,
We understand the severity of your experience with the service provider and would like to extend our sincere apologies for the inconvenience you faced.
We want to assure you that the behavior of the service provider is not a reflection of other professionals on our platform. At Kandua, our mission is to provide a platform for skilled professionals to connect with customers needing home services. We strive to be a trusted and reliable platform where customers can find dependable service providers to meet their needs.
Our platform allows customers to choose who they hire, giving them complete control over their home service needs. We hope that you will give us another chance to serve you and provide you with a better experience in the future.
Kindly refer to your e-mail for further correspondence.
Sincerely,
Kandua Team
We understand the severity of your experience with the service provider and would like to extend our sincere apologies for the inconvenience you faced.
We want to assure you that the behavior of the service provider is not a reflection of other professionals on our platform. At Kandua, our mission is to provide a platform for skilled professionals to connect with customers needing home services. We strive to be a trusted and reliable platform where customers can find dependable service providers to meet their needs.
Our platform allows customers to choose who they hire, giving them complete control over their home service needs. We hope that you will give us another chance to serve you and provide you with a better experience in the future.
Kindly refer to your e-mail for further correspondence.
Sincerely,
Kandua Team
Kandua's reply06 Sept 2023, 09:37
Official
Hi Paul,
We understand the severity of your experience with the service provider and would like to extend our sincere apologies for the inconvenience you faced.
We want to assure you that the behavior of the service provider is not a reflection of other professionals on our platform. At Kandua, our mission is to provide a platform for skilled professionals to connect with customers needing home services. We strive to be a trusted and reliable platform where customers can find dependable service providers to meet their needs.
Our platform allows customers to choose who they hire, giving them complete control over their home service needs. We hope that you will give us another chance to serve you and provide you with a better experience in the future.
Kindly refer to your e-mail for further correspondence.
Sincerely,
Kandua Team
We understand the severity of your experience with the service provider and would like to extend our sincere apologies for the inconvenience you faced.
We want to assure you that the behavior of the service provider is not a reflection of other professionals on our platform. At Kandua, our mission is to provide a platform for skilled professionals to connect with customers needing home services. We strive to be a trusted and reliable platform where customers can find dependable service providers to meet their needs.
Our platform allows customers to choose who they hire, giving them complete control over their home service needs. We hope that you will give us another chance to serve you and provide you with a better experience in the future.
Kindly refer to your e-mail for further correspondence.
Sincerely,
Kandua Team