DC
Dylan C
1 reviews | Active since Apr 2015
21 Feb 2024, 09:27
no support regarding *******.
I hired a contractor from their website in December, paid the deposit through their website. He has still not done any work and is not responding to messages regarding a refund.
I submitted a support ticket to Kandua and have yet to receive a response from them in nearly a month, I have received plenty spam from them though.
Helpful (0)
Replies (3)0
Replies (3)
Kandua's replyOfficial
23 Feb 2024, 10:44Hello Dylan
Thank you for bringing this to our attention.
We're sorry to hear that you had a negative experience on our platform. We always aim to provide top-notch service to all of our customers and it's disappointing to hear that one of our pros fell short in your case.
We have checked with our Customer Support team and we do not have any record of your email, kindly send an email to *** with more details about what happened so we can investigate.
#TeamKandua
Thank you for bringing this to our attention.
We're sorry to hear that you had a negative experience on our platform. We always aim to provide top-notch service to all of our customers and it's disappointing to hear that one of our pros fell short in your case.
We have checked with our Customer Support team and we do not have any record of your email, kindly send an email to *** with more details about what happened so we can investigate.
#TeamKandua
Best regards,
Kandua's reply23 Feb 2024, 10:44
Official
Hello Dylan
Thank you for bringing this to our attention.
We're sorry to hear that you had a negative experience on our platform. We always aim to provide top-notch service to all of our customers and it's disappointing to hear that one of our pros fell short in your case.
We have checked with our Customer Support team and we do not have any record of your email, kindly send an email to *** with more details about what happened so we can investigate.
#TeamKandua
Thank you for bringing this to our attention.
We're sorry to hear that you had a negative experience on our platform. We always aim to provide top-notch service to all of our customers and it's disappointing to hear that one of our pros fell short in your case.
We have checked with our Customer Support team and we do not have any record of your email, kindly send an email to *** with more details about what happened so we can investigate.
#TeamKandua
Best regards,
DC
Dylan C's updateReviewer Update
23 Feb 2024, 11:53To where? the address is just *********
DC
Dylan C's update23 Feb 2024, 11:53
Reviewer Update
To where? the address is just *********
Kandua's replyOfficial
27 Feb 2024, 11:37Hi Dylan,
Our Customer support team will send you comms via email, thus keep a close eye on your inbox.
Our Customer support team will send you comms via email, thus keep a close eye on your inbox.
Best regards,
Kandua's reply27 Feb 2024, 11:37
Official
Hi Dylan,
Our Customer support team will send you comms via email, thus keep a close eye on your inbox.
Our Customer support team will send you comms via email, thus keep a close eye on your inbox.
Best regards,