NO SERVICE DELIVERY AFTER PAYMENT

Please take note that I hired Chris Kufinya despatched Kandua to repair my refrigerator.He quoted me R980 for repairs, including gas and leaking. He dispatched a crew on Monday who claimed to be his brother. They charged R3000 to our surprise, but my husband complained and recovered the Whatsapp agreement he made with the brother, and we eventually reached an arrangement to rectify everything. They fixed it and claimed the fridge would start to regain its temperature after 5 hours. They even provided a warranty. The refrigerator is still not working. My husband attempted to contact Chris, who stated that the compressor was required, and my husband enquired as to why they did not tell so. My husband contacted them yesterday, and they promised to come that day, but they did not. It is quite disappointing to note that the service provider's registered with you don't do the right thing. I experienced a similar experience with Tshilidzi whom I reported in March to you for an electrical job with the following ref no: [***]. Even today the geyser timer was never installed despite payments that were made and the outside does not get electricitysupply since he he fiddled with the distribution board