JA
Jeanette A

1 reviews | Active since Oct 2024

02 Oct 2024, 15:17

****med by mechanic

I used Kandua's web site in 2022 to acquire the service of a mechanic to fix my car. Mr A G (Gerhard ) van Niekerk listed on their web site contacted me, collected my car from the dealer where my insurance had it towed to and quoted me an amount of R5 700.00, which I paid. To make a long story short, he disappeared with my car, blocked me on his phone and after weeks of going from one police station to the other and different licencing offices in Pretoria, to no avail, I deregistered the car. I have now been contacted last week by a car dealer in Brits, claiming they bought the car from him in 2022 for R44 000.00 They can now not register the car and it may be another ****, so I distance myself from them. I reported mr v Niekerk to Kandua in 2022 via email and phoning them, to no avail. He is still using their web site and there are even reviews in 2024 on their web site of others being ****med by him and their cars being ******.

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Replies (1)
Kandua
Kandua's reply29 Oct 2024, 13:41
Official
Hi Jeanette

We sincerely apologies for this experience and can assure you this is not the type of Pro we like to keep on our platform. I will have the matter investigated on our end to ensure that the Pro is indeed removed from our platform. Based on the information provided above, there should be no reason as to why the Pro was not deactivated and is perhaps an internal system error. We will ensure that this Pro is removed. In the meantime, we encourage you to leave a review on his profile to ensure that the low rating automatically deactivates him as well as reach out to our support line via *** so we can assist with whatever information we may still have on file to support a ******** case against the individual. 

 We look forward to assisting as best we can 
Kandua Support Team