Kandua ********: the site is filled with lies.

On the 26th November 2021 I contacted Kandua who sent out one of their so called Pros Emmanuel to fix my fridge within an hour. The repairs costed over a R1000. He never produced and invoice with a breakdown of the cost. Kandua and the Pro said that a six months guarantee would be emailed. However I'm still waiting on the guarantee. Within a month of the repairs been done the fridge broke down again. I was told that once the repairs were done the fridge would last for the next couple of years as per Emmanuel. I contacted him a number of times to sort out the fridge but his given us the run around for the last two weeks and stopped taking my calls and responding to WhatsApp msg. In the the meantime all my food has gone bad. Laid a complaint with Kandua who said an email must be sent to customer service who will block his account. When asked if any other pro could assist they said no he has too. I tried calling him from another no. which he answered immediately and once he realized who was on the call he got very rude and abrupt when asked about his bad service. He now claims that they (not sure who is they) are not operating in this area and the conversation ascalated into a screaming match because he refused to let me know when or who will fix this mess and hung up. I spoke to customer service once again and we are still waiting. This company needs to be investigated and their Pros after seeing the horror reviews of people losing thousands and theft.