DB
Donovan B

1 reviews | Active since Jun 2023

28 Jun 2023, 08:38

Kandua Platform

The experience has not been that good especially because some of the customers do not respond and I have been losing money instead of making more. However, I like the fact that each time I report an issue, the Kandua Support team always responds and I always get help. There was a lead that I bought and the customer did not know why their information was on Kandua. When I reported the customer I got a refund of my credits. I will continue using Kandua because it has been helping me to get jobs.

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Replies (2)
Kandua
Kandua's reply08 Aug 2023, 15:15
Official
Hi Donavan, 
We are sorry to hear about your experience with customers on our platform, our advice is for you to maintain high levels of customer service and always ask your customers to rate your services in that way your profile will look attractive to potential customers.   
Kandua
Kandua's reply18 Sept 2023, 12:13
Official
 We are pleased to hear about your great experience using our platform.  Remember to always ask your customers to rate your services in that way your profile will look attractive to potential customers.   
#TeamKandua