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Thato M
1 reviews | Active since Nov 2023
06 Nov 2023, 09:33
Kandua is not a safe space!
Kandua is not a safe space at all, one of their agents bumped my car and promised to pay. He is nowhere to be found and Kandua is refusing to provide me with his address or get ahold of him
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Replies (7)TM
Thato M's updateReviewer Update
06 Nov 2023, 10:00The guys name is Tererai Chinyani from Glen Marais Auto
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Thato M's update06 Nov 2023, 10:00
Reviewer Update
The guys name is Tererai Chinyani from Glen Marais Auto
Kandua's replyOfficial
06 Nov 2023, 10:49Hi Thato,
We understand your frustration with the service provider's behavior, and we want to apologize on behalf of Kandua. It is not indicative of the standards we uphold, and we are committed to ensuring a positive experience for all our customers.
As mentioned in the e-mail correspondence, in accordance with the POPI Act and our info-sharing policies, we can only provide you with the service provider's details once you provide us with an affidavit that states the reasons for requesting them.
We understand your frustration with the service provider's behavior, and we want to apologize on behalf of Kandua. It is not indicative of the standards we uphold, and we are committed to ensuring a positive experience for all our customers.
As mentioned in the e-mail correspondence, in accordance with the POPI Act and our info-sharing policies, we can only provide you with the service provider's details once you provide us with an affidavit that states the reasons for requesting them.
Kandua's reply06 Nov 2023, 10:49
Official
Hi Thato,
We understand your frustration with the service provider's behavior, and we want to apologize on behalf of Kandua. It is not indicative of the standards we uphold, and we are committed to ensuring a positive experience for all our customers.
As mentioned in the e-mail correspondence, in accordance with the POPI Act and our info-sharing policies, we can only provide you with the service provider's details once you provide us with an affidavit that states the reasons for requesting them.
We understand your frustration with the service provider's behavior, and we want to apologize on behalf of Kandua. It is not indicative of the standards we uphold, and we are committed to ensuring a positive experience for all our customers.
As mentioned in the e-mail correspondence, in accordance with the POPI Act and our info-sharing policies, we can only provide you with the service provider's details once you provide us with an affidavit that states the reasons for requesting them.
TM
Thato M's updateReviewer Update
06 Nov 2023, 10:53So it’s okay for your agents to **** people?!
TM
Thato M's update06 Nov 2023, 10:53
Reviewer Update
So it’s okay for your agents to **** people?!
Kandua's replyOfficial
13 Nov 2023, 15:55Hi,
Kandua prides itself on customer satisfaction thus, our customer support team member has sent you an e-mail regarding the mentioned manner. They will do their best to assist you with your query.
#TeamKandua
Kandua prides itself on customer satisfaction thus, our customer support team member has sent you an e-mail regarding the mentioned manner. They will do their best to assist you with your query.
#TeamKandua
Kandua's reply13 Nov 2023, 15:55
Official
Hi,
Kandua prides itself on customer satisfaction thus, our customer support team member has sent you an e-mail regarding the mentioned manner. They will do their best to assist you with your query.
#TeamKandua
Kandua prides itself on customer satisfaction thus, our customer support team member has sent you an e-mail regarding the mentioned manner. They will do their best to assist you with your query.
#TeamKandua
TM
Thato M's updateReviewer Update
20 Nov 2023, 09:14I provided the affidavit as per request and still nothing!
TM
Thato M's update20 Nov 2023, 09:14
Reviewer Update
I provided the affidavit as per request and still nothing!
TM
Thato M's updateReviewer Update
20 Nov 2023, 23:18I provided the affidavit as per request and still nothing!
TM
Thato M's update20 Nov 2023, 23:18
Reviewer Update
I provided the affidavit as per request and still nothing!
Kandua's replyOfficial
30 Nov 2023, 12:40Hi Thato,
Kindly refer to the e-mail correspondence.
Kindly refer to the e-mail correspondence.
Kandua's reply30 Nov 2023, 12:40
Official
Hi Thato,
Kindly refer to the e-mail correspondence.
Kindly refer to the e-mail correspondence.