Kandua does not vet their professionals

Kandua does not vet their advertisers:

They are ********, who are not qualified to provide the skills required to repair electronics. It's pointless having reviews, if they are not legitimate.

We had two professionals come out to repair a plasma tv and Microwave.

The first professional named Fils, who repaired the plasma TV, which worked for less than two weeks. We called him back and he said he needs to take the TV with him again, he had the TV for more than 6 months. After trying to get the TV back he kept on saying he is out of the country and will only bring it back after he returns. When he finally brought the TV back he had cracked the screen and said it was not his problem and does not want to refund us any of the money we paid.

The second professional called Brighton (apparently works for AB repairs). came to repair the microwave, we had used him before and thought he would be able to help. He came and took the Microwave and delivered it a few days later working, but making a big noise. He said we must use it for a week and if it keeps making a noise we should call him back to check it again.

When he came back to collect the microwave, he saw the plasma screen and said he can repair it. He then took both the Plasma TV and Microwave and requested a deposit, as the TV repair specialist he took it to require it.

Then a few days passed, Brighton does not answer any of our calls or whatsapps and even the TV repair guys information he gave us, supposedly where our tv was, has not even heard of Brighton nor does he require a deposit for tv repairs

So now we are without our Plasma TV and Microwave. As well as the money we have spent. Kandua customer support is not helping us in any way possible to try and get this resolved.

Note to anyone wanting to use Kandua, do not waste your time, they are not properly vetting professionals. You may think the reviews are positive, but the professionals are pathetic.

It seems Brighton is a ***** and and professional *******.