RN
Rowen N

1 reviews | Active since Mar 2009

14 Oct 2021, 23:53

Kandua accepts no liability!!!

Recently I was given the details of one of their contractors whom had been in contact with me, Kandua claims that these contractors have been fully checked and screened, the person got away with my deposit for a job, I have been struggling with both Kandua and the contractor, Kandua responds by saying they are only the third party yet collecting fees, the invoices and messages that these contractors send out are directly from the Kandua platform, the contractor won't take my calls or answer my messages, Kandua has sent me an email stating that the contractor has a day to respond or will be blocked from their website, this was three weeks ago and still nothing has been done DO NOT USE THEM, stay away!!!

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Replies (1)
Kandua
Kandua's reply09 Nov 2021, 11:32
Official
Good day, we are so sorry to hear about your experience using our platform. Our Customer Care Team will be in contact with you and attempt to resolve this issue.