Kandua a total and utter ****

If Hellopeter offered a zero, I would have selected that option for Kandua. Kandua is an utter and total **** that has no control, accountability or verifiable documentation or proof of its vendors ID, address, contact details, their qualifications and skills. I doubt they even know exactly where their vendors live if they disappear with a customers money or property.

I requested information and received none thus far. It’s twice that I used them and both times was a total sham. This last occasion I totally regret. Fool me once, shame on you. Fool me twice, shame on me. I should have learned from my mistake the first time round.

This business of endor*****ts has proven to be a **** operation like recent NFT and Crypto start ups, operating without any accountability, CX audit, ethics, communication, traceability, urgency nor regard for South Africa’s Consumer Protection policy.

I was recommended by Kandua an endorsed technician to repair my radiator. The radiator was taken away and came back with a missing bleeding valve/nipple. In an attempt to cover the hole, the technician used Q bond to seal the hole. Now water and steam comes out the original crack and the new hole caused by negligence. Attempts to get the radiator repaired, replaced or refunded/compensated has been a round about circus act for over a month. Kandua will fling you their terms and conditions when it suits them and keeps them unaccountable to the damage created by their endorsed technicians but will take commission, investments and interest with a smile from channel partners, investors and ad sponsors whose reputation and brand is being tarnished by such behaviour. And the reviews and ranking on Hellopeter is reflective of the weeks and weeks of emails sent and received of the nonchalant attitude. Both my vendors were Zimbabwean. The last technician came through in a taxi with my radiator. I had to drop him off in the township. When I returned home, my radiator was leaking more than when I gave it to him.

Still awaiting for some accountability from Kandua. I like how some of these executives advertise themselves on social media and LinkedIn but hide all the negative experiences that their companies create for unsuspecting South Africans.