1 reviews | Active since Nov 2024
Despicable service by ****mers and ******* who have not been vetted
Kandua has become a haven for ****mer and *******. It used to be a great platform to get repairmen in the past, but since Santam bought Kandua things have become so bad. By using Kandua nowadays you are just making yourself a victim. The so-called Pros are not vetted at all and they do not behave in the manner outlined on their website. I got someone to come and fix my appliance and they ended up ****ming me R2000. They were supposed to replace a component on the appliance, and they did not do it but they took the money for the component plus the labour costs (R1400) on top. Imagine losing so much money in Cyril’s economy. When I confronted him, he threatened me. He told me that he “knows my house and will come and sort me out.” Now I fear for my life when all I needed was an honest repairman from a reputable source. Instead I have let a **** into my own home now and live in fear. Shame on you Kandua for exposing us to such ********ity.
Thank you for your feedback. Please note that without a formal complaint we are unable to remove the Pro from our platform. We can assure you that all Pros are reference checked before being allowed to operate on the platform. Without this being brought to our attention formally via *** with the Pros details in order for us to remove them for such behaviour we cannot assist you.
Kandua is designed as a platform to connect Homeowners with Service Providers, serving primarily as an introduction tool. All agreements, including payment terms and job details, are made independently between the Homeowner and Pro.
Thank you for your feedback. Please note that without a formal complaint we are unable to remove the Pro from our platform. We can assure you that all Pros are reference checked before being allowed to operate on the platform. Without this being brought to our attention formally via *** with the Pros details in order for us to remove them for such behaviour we cannot assist you.
Kandua is designed as a platform to connect Homeowners with Service Providers, serving primarily as an introduction tool. All agreements, including payment terms and job details, are made independently between the Homeowner and Pro.