1 reviews | Active since Jun 2017

22 Dec 2023, 19:11

Deeply disappointed by Kandua

I recently enlisted the help of a carpenter recommended by Kandua.com for a kitchen renovation Job. I met with the gentleman and after what I initially thought was a fruitful discussion I was sent a quote for the job and I paid the upfront fee of 35+K that was requested. On further dealings with the gentleman, I found him inconsistent and unreliable. I cancelled the job and offered to pay for the materials that have been bought. The gentleman refuses to refund me. I am distraught and preparing to go into a legal battle. I regret using Kandua.

0
Replies (1)
Kandua
Kandua's reply28 Dec 2023, 10:21
Official
Hi! 

Thank you for bringing this to our attention. 

Our sincerest apologies.

The behavior of this service provider does not reflect the standards of other professionals on our platform. At Kandua, our objective is to provide a platform for skilled professionals to earn a living while also helping customers find reliable service providers for their home needs. Our platform is designed to allow customers to choose the professionals they want to hire.


Our Customer Relations Team will contact you via email for further assistance. 

Regards,
TeamKandua