GEFS
Geraldine Erica Fish Swanepoel
1 reviews | Active since Jan 2021
01 Jul 2022, 11:13
******** business activity
My husband did a part registration with Kandua "Pro's" in May 2022, and requested for a refund thereafter. Since the 3rd June we have emailed them over 9 to 10 times requesting for a refund, each and every time we ask, it is a different excuse for NOT repaying us! We have just reviewed Kandua here on Hello Peter, and are shocked to see we are NOT the only ones! We demand our monies back or we report you to the Hawks or the SAP by the close of business today.
Helpful (0)
Replies (2)0
Replies (2)
Kandua's replyOfficial
13 Jul 2022, 15:10Good day, you can get your credits refunded if the customer is a pro, or the incorrect number was used. You cannot get a refund if the customer chose another professional or the customer has not responded / answered. We will get one of our Pro Support team members to give you a call and explain our refund policy.
Kandua's reply13 Jul 2022, 15:10
Official
Good day, you can get your credits refunded if the customer is a pro, or the incorrect number was used. You cannot get a refund if the customer chose another professional or the customer has not responded / answered. We will get one of our Pro Support team members to give you a call and explain our refund policy.
Kandua's replyOfficial
13 Jul 2022, 15:26Good day, I have spoken to our Pro Support team and they confirm that your husband has already been refunded the amount of R540. We will email the proof of payment to you.
Kandua's reply13 Jul 2022, 15:26
Official
Good day, I have spoken to our Pro Support team and they confirm that your husband has already been refunded the amount of R540. We will email the proof of payment to you.