MM
Mellisa M

1 reviews | Active since Aug 2018

18 Dec 2020, 10:17

Complete pathetic service

Sent a complaint to Kandua on 10 December 2020 regarding a contractor of theirs who has not completed the job since October 2020, I have sent numerous messages and tried several time to contact Chrispin the owner of 3G Carpentry who has not contacted me back at all and has left the job less than halfway complete. I have paid 50% deposit to Chrispin before he started the job and he has now run away and to date I have not had any response from Kandua.

0
Replies (2)
Kandua
Kandua's reply02 Mar 2021, 12:40
Official
Good day Mellisa,

We are sorry to hear that you have had a bad experience using our platform.  We will be in touch via email within the next 24 hours to see how we can resolve this issue.

Kind regards, #TeamKandua
Kandua
Kandua's reply02 Mar 2021, 13:46
Official
Good day Mellisa,

Our team confirms that the service provider will complete the work next week.  We tried to contact you via phone, but you will see an email from us.

Kind regards,
#TeamKandua