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Phillip M
1 reviews | Active since Jan 2013
28 Apr 2024, 00:31
Bad experience with a Kandua contractor
In 2021 I contracted a man on Kandua called Dentford for landscaping and automating sprinkler system. I have had many problems with his end product. He will promise to come fix and does not come. When I write a review on Kandua he calls and asks me to delete the review and write a better one he will come to fix. Every time he comes to fix he replaces something and demands payment. I got tired of him and last week I contracted another company to come fix Dentford's mess at a cost of just over R4500. That is my experience with a Kandua service provider
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Kandua's replyOfficial
15 May 2024, 12:40Dear Phillip
Good day. Thank you for sharing your feedback with us, and please accept our sincere apologies for the less than satisfactory experience you've encountered.
We rely on our valued clients like you to bring issues to our attention. To address your concerns effectively and take appropriate action regarding the professional in question, we kindly request you to email us at *** to formally lodge a complaint. Rest assured, we will promptly investigate the matter and work towards resolving it.
Additionally, we encourage you to share your experience by leaving a review on the professional's page. Your feedback plays a crucial role in ensuring that only the most reliable professionals are showcased on our platform.
Thank you for your understanding and cooperation.
Warm regards,
Team Kandua
Good day. Thank you for sharing your feedback with us, and please accept our sincere apologies for the less than satisfactory experience you've encountered.
We rely on our valued clients like you to bring issues to our attention. To address your concerns effectively and take appropriate action regarding the professional in question, we kindly request you to email us at *** to formally lodge a complaint. Rest assured, we will promptly investigate the matter and work towards resolving it.
Additionally, we encourage you to share your experience by leaving a review on the professional's page. Your feedback plays a crucial role in ensuring that only the most reliable professionals are showcased on our platform.
Thank you for your understanding and cooperation.
Warm regards,
Team Kandua
Kandua's reply15 May 2024, 12:40
Official
Dear Phillip
Good day. Thank you for sharing your feedback with us, and please accept our sincere apologies for the less than satisfactory experience you've encountered.
We rely on our valued clients like you to bring issues to our attention. To address your concerns effectively and take appropriate action regarding the professional in question, we kindly request you to email us at *** to formally lodge a complaint. Rest assured, we will promptly investigate the matter and work towards resolving it.
Additionally, we encourage you to share your experience by leaving a review on the professional's page. Your feedback plays a crucial role in ensuring that only the most reliable professionals are showcased on our platform.
Thank you for your understanding and cooperation.
Warm regards,
Team Kandua
Good day. Thank you for sharing your feedback with us, and please accept our sincere apologies for the less than satisfactory experience you've encountered.
We rely on our valued clients like you to bring issues to our attention. To address your concerns effectively and take appropriate action regarding the professional in question, we kindly request you to email us at *** to formally lodge a complaint. Rest assured, we will promptly investigate the matter and work towards resolving it.
Additionally, we encourage you to share your experience by leaving a review on the professional's page. Your feedback plays a crucial role in ensuring that only the most reliable professionals are showcased on our platform.
Thank you for your understanding and cooperation.
Warm regards,
Team Kandua