Poor customer service

<p>I bought a car from Kaloo Motors Lenasia 4 months ago. The car is now overheating. I informed the dealer who referred the car for diagnostics and the report was the water pump must be replaced. I was informed by the dealer to leave the vehicle with the mechanic for approximately 3 weeks until Motorite's assessors arrive. I requested a courtesy vehicle for work purposes and was told it's impossible. I contacted Motorite a week later who confirmed no claim was forwarded by the Dealer.</p> <p> </p> <p>To date I received no help from the dealer regarding this matter. I have many years to pay this vehicle and not even 6 months I already experience problems with warranties and claims.</p>