Kalashe Guest House

I BOOKED ON THEIR WEBSITE AND RECEIVED AN EMAIL NOTIFICATION AFTER MAKING MY BOOKING CONFIRMING MY RESERVATION THEN SHORTLY AFTER I RECEIVE AN EMAIL FROM THE ESTABLISHMENT TO SAY MY RESERVATION IS AN OVERBOOKING THIS IS AFTER MAKING FULL PAYMENT AND HAVE BEEN CALLING TO REQUEST MY REFUND BUT THE MANAGER KHANNA SAKAWULI **** TO ME SAYING THEY WILL REFUND ME AND HE EVEN SWORE AT ME AND DROPPED THE PHONE ON ME AFTER SAYING MY REFUND WAS PROCESSED. I HAVE NEVER RECEIVED SUCH POOR AN DISGUSTING SERVICE FROM A A HOSPITALITY SERVICE AND YOU WONDER WHY WE CAN'T SUPPORT PLACES SUCH AS THESE WHEN PEOPLE ARE TREATED LIKE THIS IN BUSINESS... I AM STILL WAITING FOR MY MONEY