1 reviews | Active since Feb 2010
Xbox One bundle worth R 9 935 missing components
Order ***.<br> <br> I received my order on last Friday (2015/03/27). When I got home I found that 3 physical games was not packaged, the extra controller was not packaged. I contacted Kalahari and spoke to Megan. She found out that it was a warehouse problem that had packaged the bundle incorrectly. She initially wanted me to pack it all up and send it back but I complained about this as it would delay me even after this massive ***** up. So she then liaised with the peers / superiors and they decided I could keep the console and they would contact me on Monday (2015/03/30) to discuss further. I am still waiting. This is not chump change where I spent R 50. I had to save for this and I get treated this way. Be warned about shopping at Kalahari.
Thank you for contacting us regarding your concerns.
We really sorry for the service you have received and understand that it must have been really frustration having to wait for your parcel.
Our warehouse has received the confirmation of the replacement order and this order number is ***.
Please note that we are waiting on stock for this replacement order and item will be delivered as soon as possible.
Your order is in shipping status and should be delivered within the next 48 working hours.
Once again thank you for supporting Kalahari.com we value you as a customer.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
We really sorry for the service you have received and understand that it must have been really frustration having to wait for your parcel.
Our warehouse has received the confirmation of the replacement order and this order number is ***.
Please note that we are waiting on stock for this replacement order and item will be delivered as soon as possible.
Your order is in shipping status and should be delivered within the next 48 working hours.
Once again thank you for supporting Kalahari.com we value you as a customer.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
