NM
Naushina M
1 reviews | Active since Jul 2013
09 Mar 2015, 16:14
Wrong item supp**** &poor return service
Bought a monopoly game board and got supp**** with a Nintendo monopoly game. Called in immediately for it to be returned. Despite numerous phone calls and constant reminders that it will be picked up, 2 months later and still not picked up for return. This means that my refund is also delayed but my money was taken very quickly. Poor service!!!! Will NEVER purchase from Kalahari again. Don't waste your time and money
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Kalahari.com's replyOfficial
11 Mar 2015, 10:13Hello ******from,
Thanks so much for your feedback.
So sorry for the delay with your collection.
We tried calling you earlier, but was not able to reach you.
Please be advised, the item you purchased was the Nintendo DS Monopoly Game.
Should you wish to purchase the board game, please refer to the link hereafter:
http://www.kalahari.com/Toys/Monopoly-Refresh-Board-Game_p_***5
We currently investigating the collection delay with our couriers and will contact you soonest with an update.
So sorry for all the inconvenience and frustration caused.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback.
So sorry for the delay with your collection.
We tried calling you earlier, but was not able to reach you.
Please be advised, the item you purchased was the Nintendo DS Monopoly Game.
Should you wish to purchase the board game, please refer to the link hereafter:
http://www.kalahari.com/Toys/Monopoly-Refresh-Board-Game_p_***5
We currently investigating the collection delay with our couriers and will contact you soonest with an update.
So sorry for all the inconvenience and frustration caused.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Best regards,
Kalahari.com's reply11 Mar 2015, 10:13
Official
Hello ******from,
Thanks so much for your feedback.
So sorry for the delay with your collection.
We tried calling you earlier, but was not able to reach you.
Please be advised, the item you purchased was the Nintendo DS Monopoly Game.
Should you wish to purchase the board game, please refer to the link hereafter:
http://www.kalahari.com/Toys/Monopoly-Refresh-Board-Game_p_***5
We currently investigating the collection delay with our couriers and will contact you soonest with an update.
So sorry for all the inconvenience and frustration caused.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback.
So sorry for the delay with your collection.
We tried calling you earlier, but was not able to reach you.
Please be advised, the item you purchased was the Nintendo DS Monopoly Game.
Should you wish to purchase the board game, please refer to the link hereafter:
http://www.kalahari.com/Toys/Monopoly-Refresh-Board-Game_p_***5
We currently investigating the collection delay with our couriers and will contact you soonest with an update.
So sorry for all the inconvenience and frustration caused.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Best regards,