1 reviews | Active since Dec 2013
Will not buy any electronics from Kalahari again
I returned my GOBII phone that I bought from Kalahari on 19 February 2015 for repair to the cracked screen.<br> I only received a quote for the repairs on 19 March 2015 where after I made an EFT for the quoted amount on the same day. Till today I have not received my phone back and also no reply on several e-mails sent requesting a ETD date. I have just phoned the support department and they informed me that I can expect my phone back in - 14 days. That means it takes +-8 weeks (two months) for a phone to be repaired and returned - totally unacceptable! I will definitely not buy any electronics from Kalahari again, which is a shame, because I was very much impressed with the phone itself.<br> Ref Order Nr ***<br> CRM Nr ***1<br> Regards<br> Hanna Robertson
Thank you for contacting us.
We are really sorry for the service you have received and understand that it must have been really frustration having to wait for your item.
We are following up with our returns department the reason why the supplier is taking so long.
When feedback is received, you will be advised accordingly.
Once again we really do apologise for the delay and inconvenience caused.
Please free to contact us with any further queries.
Kind Regards
Given
The kalahari.com Team
Thank you for contacting us.
We are really sorry for the service you have received and understand that it must have been really frustration having to wait for your item.
We are following up with our returns department the reason why the supplier is taking so long.
When feedback is received, you will be advised accordingly.
Once again we really do apologise for the delay and inconvenience caused.
Please free to contact us with any further queries.
Kind Regards
Given
The kalahari.com Team
