CG
CORINA G

1 reviews | Active since Feb 2015

26 Feb 2015, 10:25

WHERE YOU GET \LESS"!!!"""

Order number : ***<br> On 20th February 2015 I ordered and fully paid for Medalist bottle carrier 500ml x 12 bottles.<br> <br> On Monday 23rd Feb I received a parcel with ONE bottle in it. No carrier and 11 bottles not there. I immediately phone and demanded to speak to a manager. Supervisor FADWA promised to let me know by the latest on Tuesday morning what is going on. She did leave a message on my phone on Tuesday morning stating that she's still waiting for feedback from the stores or whatever!!! it's Thursday the 26th of February and I phoned numerous times (which is confirmed by consultants every time I phone) but no luck. No feedback no product. If I don't want to call - I won't be called. I even gave my work telephone number if my cell phone has trouble with reception.<br> <br> This bottles was ordered and paid for to ENSURE that my hockey team can have their bottles and carrier for the match on the 28th February 2015. Because of the company's 48 hours delivery promise. This will not happen. What can I do to get some FRUITFUL FEEDBACK??? [URL Removed] WILL NEVER HEAR FROM ME AGAIN!

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Replies (1)
Kalahari.com
Kalahari.com's reply27 Feb 2015, 14:37
Official
Hello Corina23,

Thanks so much for your feedback.

We terribly sorry for sending the incomplete order to you and for all the frustration and inconvenience caused.

We've liaised with our warehouse and they've dispatched the balance of your order number on Waybill ***.

We currently following up with our couriers on the status of your delivery.

We'll contact you soonest with an update.

So sorry for the troubles caused.

Please call should you need any further assistance or information.

Trust you'll have an amazing day further!

Kind regards,
The kalahari.com Team