LH
Loretta H

1 reviews | Active since Mar 2009

13 Feb 2015, 15:54

Where's my GOBI

On the 15 January 2015 Fedex collected my GOBI E-Reader because the battery wasn't working...I haven't heard anything since. I have contacted the call centre 20 times querying where my GOBI is and they promise to call back. Not one person has called me back yet. I want my GOBI Next week as this is getting ridiculous now. Not one person knows where the thing is that I paid for.

0
Replies (1)
Kalahari.com
Kalahari.com's reply14 Feb 2015, 12:46
Official
Hello Loretta,

Thank you for contacting us.

We are sorry to hear that you have not received any feedback from our Returns
department. Its truly not the way we wish to run our business.

We are currently following up with them and will contact you shortly with a resolution.

Once again, our apologies for any inconvenience caused.

Should you have any further queries, please don't hesitate to contact us.

Have a great day further.

Kind regards,

Bianca
The kalahari Team