LM
Lerato M
1 reviews | Active since Nov 2011
20 Apr 2015, 08:45
Where is my parcel????!!!
I ordered books from [URL Removed] on the 20th of March 2015. It is now a month later and I still have not received my order. My parcel number is: a***.<br> <br> I am tired of waiting for my order to arrive. I am tempted to cancel the order, but I have waited too long to do so. I will however never order anything from [URL Removed] again. I will be closing my account as soon as I receive the books.
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Kalahari.com's replyOfficial
20 Apr 2015, 11:02Hello splatt,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that 3 of the 4 items is available at our warehouse but we are still waiting on 1 item and once received we will dispatched the parcel asap.
You can however get in touch with our office if you prefer to get this item delivered to you sooner. Please note that we might charge an extra fee if found that it's applicable to you.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that 3 of the 4 items is available at our warehouse but we are still waiting on 1 item and once received we will dispatched the parcel asap.
You can however get in touch with our office if you prefer to get this item delivered to you sooner. Please note that we might charge an extra fee if found that it's applicable to you.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Kalahari.com's reply20 Apr 2015, 11:02
Official
Hello splatt,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that 3 of the 4 items is available at our warehouse but we are still waiting on 1 item and once received we will dispatched the parcel asap.
You can however get in touch with our office if you prefer to get this item delivered to you sooner. Please note that we might charge an extra fee if found that it's applicable to you.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that 3 of the 4 items is available at our warehouse but we are still waiting on 1 item and once received we will dispatched the parcel asap.
You can however get in touch with our office if you prefer to get this item delivered to you sooner. Please note that we might charge an extra fee if found that it's applicable to you.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team