when do I get this resolved

Hello alexdk,

Thanks so much for your feedback and for the chat.

So sorry, I was unfortunately not able to contact you last week.

We've sent on the bar-code of the item you received and your concerns regarding the size of the units to our suppliers.

We'll contact you soonest with an update.

Please call should you need further help.

Wishing you an amazing day further!

Kind regards,
Megan
The kalahari.com Team