JM
Josephinah M
1 reviews | Active since Sept 2011
07 Apr 2015, 16:56
what an inconvenience...
I called before and after buying the product and asked one question but each agent I spoke to told me a different story. Maria was the worst and she refused to transfer me to a supervisor and proudly told me I am more than welcome to go to hellopeter. guys please make sure you process payment and send me the product tomorrow as its a birthday gift for Thursday.
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Kalahari.com's replyOfficial
09 Apr 2015, 10:14Hello nj moela,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
Our system indicates that your order was cancelled and a refund request was submitted today.
I can confirm that our finance has started this process and payment will reflect in your account within 5 working days.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
Our system indicates that your order was cancelled and a refund request was submitted today.
I can confirm that our finance has started this process and payment will reflect in your account within 5 working days.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Kalahari.com's reply09 Apr 2015, 10:14
Official
Hello nj moela,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
Our system indicates that your order was cancelled and a refund request was submitted today.
I can confirm that our finance has started this process and payment will reflect in your account within 5 working days.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
Our system indicates that your order was cancelled and a refund request was submitted today.
I can confirm that our finance has started this process and payment will reflect in your account within 5 working days.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team