What a total mess...

Dear Kalahari<br> <br> I am now at desperate measures. My Gobii phone has been in for a screen repair in Cape Town towards the end of last year, but was then delivered ('fixed') to my brother in JHB at the end of last year. It was however discovered that in fact it came back not working at all. We had the phone collected again in JHB at the beginning of this year (see waybill attached) and I was told by Eben and another lady by the name of Melanie that this situation will be sorted out and a refund for the phone R1699.00 and new screen R295 will be possible. I have not had any feedback since and I am getting desperate. This needs to come to a final conclusion. I did not expect this to be such a hassle. <br> <br> I hope Kalahari will live up to its expectations and assist me with this promptly! This would be hugely appreciated.<br> My reference no for my order was/is:<br> ***<br> <br> Thanking you in advance for what I hope will be professional assistance with this matter.<br> <br> Paula van Breda<br>