RC
Ridolf C
1 reviews | Active since Jul 2009
16 Apr 2015, 08:37
Website not working to track orders
Since the announcement that Kalahari's merger with Takealot has been given the go ahead and Kalahari closing shop, the website has been a nightmare. I still have orders that I would like to track but the website gives a 500: server error.<br> <br> Can you guys have this fixed so that people who still have orders with you, can track their parcels?
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Kalahari.com's replyOfficial
16 Apr 2015, 14:15Hello curmudgeon,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order and tracking it with Kalahari.com.
We are aware of the current site issues and know that it has been giving problems but our IT guys are working on it.
Allow us time so that our IT Guru's can work around solving this problem.
Once solved and rectified we will be sending e-mail correspondence to all our customers affected.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order and tracking it with Kalahari.com.
We are aware of the current site issues and know that it has been giving problems but our IT guys are working on it.
Allow us time so that our IT Guru's can work around solving this problem.
Once solved and rectified we will be sending e-mail correspondence to all our customers affected.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Kalahari.com's reply16 Apr 2015, 14:15
Official
Hello curmudgeon,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order and tracking it with Kalahari.com.
We are aware of the current site issues and know that it has been giving problems but our IT guys are working on it.
Allow us time so that our IT Guru's can work around solving this problem.
Once solved and rectified we will be sending e-mail correspondence to all our customers affected.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order and tracking it with Kalahari.com.
We are aware of the current site issues and know that it has been giving problems but our IT guys are working on it.
Allow us time so that our IT Guru's can work around solving this problem.
Once solved and rectified we will be sending e-mail correspondence to all our customers affected.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team