Waiting forever for damaged goods

I promise I will never ever ever buy from Kalahari again, nor suggest it to anyone else.<br> <br> I ordered a few CD's and a vinyl LP from them. I had a feeling it wouldn't be in time for Christmas, but I knew the receiver would understand if it was a week late.<br> If only i knew beforehand the trouble's I'd see.<br> My order was stalled four times, and every time I inquired they gave a thin response, that's IF they responded, that they knew would happen. Why couldn't they just give me a realistic ETA?<br> So after nagging every person I could reach, and with only one out of every three people i contacted actually responding the items arrived.<br> Unfortunately this just meant more problems. The vinyl LP was so buckled the needle couldn't even get a grip. It looks like a pancake spinning, completely unplayable. Now I've been trying to contact someone on their side since I received the damaged goods and NO-ONE has bothered to reply or even acknowledge my complaint.<br> It is so pathetic, how could anyone treat their customers like this?<br> I've been a frequent buyer from [URL Removed] but NEVER AGAIN.