1 reviews | Active since May 2013
Waiting a month to be told no stock
I ordered a 7 book package off kalahari on the 4th of March 2015. The estimated delivery date was the 20th March 2015. I waited until the 4th of april to contact them as i have heard nothing regarding my order. When i did contact them they advised me that there was no stock left from their supplier. I understand people run out of stock sometimes, but don't advertise a deal when there is none left. I decided i will wait longer and they said they will get back to me regarding more stock... 5 days go by so i decided to contact them myself as feedback is not in their vocabulary. I got told that i have to cancel my order and they will refund me. i asked if they can source a new supplier and get more stock. Apparently not - i have to cancel and order something else. I am so disgusted, i have purchased so many items from them in the past ... never again. I am in the service industry and we don't turn away customers due to stock, we make a plan!!!
Thank you for your kind patience - while we checked with our suppliers.
It is with great sadness that we have to inform you that our suppliers have confirmed that they are unable to supply us with the item at present, as they no longer have available stock.
However you are able to place this item in your wishlist and once order is available we will advise you of this via e-mail.
Once again thank you for supporting Kalahari.com we value you as a customer.
Please feel free to contact us again with any questions or queries.
Kind Regards
Eben
The kalahari.com Team
Thank you for your kind patience - while we checked with our suppliers.
It is with great sadness that we have to inform you that our suppliers have confirmed that they are unable to supply us with the item at present, as they no longer have available stock.
However you are able to place this item in your wishlist and once order is available we will advise you of this via e-mail.
Once again thank you for supporting Kalahari.com we value you as a customer.
Please feel free to contact us again with any questions or queries.
Kind Regards
Eben
The kalahari.com Team
