1 reviews | Active since May 2014
VERY POOR SERVICE
I pre ordered a game on Kalahari called \resident evil revelations 2".I pre ordered this game on the 31st of march 2015. The nationwide release date was scheduled for the first week in April but got pushed back to the 14th of April. Today this game has been released nationwide but Kalahari has emailed me and told me that they will only have it next week. I pre ordered it at the end of march for my girlfriend and I's 5 year anniversary today as well as my birthday on Sunday the 19th. what am I supposed to do now? this has spoilt my birthday and a little of our anniversary as we both are gamers. we both are extremely disappointed with the service and I really hope I get this game by the end of April as Kalahari closes its doors.<br> <br> my order number is ***<br> <br> my cell number is ***<br> <br> any response would be appreciated as I am really deflated."""
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
As per our e-mail sent out our suppliers is doing their utmost best to get this product to us so that we intern can dispatch this to our customers.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
As per our e-mail sent out our suppliers is doing their utmost best to get this product to us so that we intern can dispatch this to our customers.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team