1 reviews | Active since Jul 2011
Varsity Text Book Delay
I had ordered 2 textbooks from [URL Removed] where the time of arrival was said to be 13 Feb, and not I get a mail saying that they only going to come on the 19th... Why did they not check how long it would take in the first place, as I would not have ordered from the site if it would take that long, I was already stressed that the books where coming on the 13th... Those textbooks are for 2nd year Mathematics and Statistics, of which I am in the 2nd week of classes alread, It is a big disadvantage to not have the text books, and those 6 days makes a huge difference in my life, as I need those books to prepare for exams... not that it seems that anyone at Kalahari cares, nevermind I had someone I know order the one stats book after I made my order, and has already received the book... Hopefully my 3rd Textbook does not get as delayed as these first 2, as I have ordered another book shortly after those 2 textbooks which are now delayed!
Thank you for contacting us.
We were very sorry to hear how dissatisfied you were with our service.
We can assure you it was never our intention to delay or negatively impact your studies. We understand how important it is to have these books ready when you start with your classes as they make studying a lot easier.
We would like to investigate your query but cannot locate your order.
We only have one profile in your name and it only has one order for 1 Psychology textbook.
Kindly provide us with your cell phone number or order number so we may assist.
Once again, our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Kind regards,
Bianca
The kalahari Team
Best regards,
Thank you for contacting us.
We were very sorry to hear how dissatisfied you were with our service.
We can assure you it was never our intention to delay or negatively impact your studies. We understand how important it is to have these books ready when you start with your classes as they make studying a lot easier.
We would like to investigate your query but cannot locate your order.
We only have one profile in your name and it only has one order for 1 Psychology textbook.
Kindly provide us with your cell phone number or order number so we may assist.
Once again, our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Kind regards,
Bianca
The kalahari Team
Best regards,