[URL Removed] terrible service! Order #***

Bought a Nikon D3200 Bundle as a Christmas gift, a lens was missing from the bundle. After a week of phonecalls I was told that the supplier did not have stock and was closed for the Christmas period. They gave me a R2300 voucher & I was told not to use it until the supplier opened on 12 January.They did not call me & after I called I was told the supplier has stock but its now R12 000 on Kalahari and I must use the voucher for it. After no joy from the consultant I asked to speak to a manager on Monday, she was in a meeting and still has not called me back, it's Thursday. No answer from their Facebook page either. They never call back after promising to do so, their emails are mostly a sorry for the inconvenience and we've forwarded your mail to another department. The service is ridiculous! It's been a month and all I need is for them to send me the item that was missing from my bundle.