1 reviews | Active since Apr 2011
[URL Removed] doesn't care
I had to wait for 29 days for my order and I still haven't received it even after posting a hellopeter complaint last week. I cancelled my order and the below is the message I received.<br> <br> As requested from customer services, we've cancelled your item. A refund has been processed and you will be refunded according to your method of payment.<br> We're really sorry we couldn't help you this time, but hopefully next time you'll give us a chance to wow you with our great service.<br> <br> YOU MUST BE KIDDING ME. GREAT SERVICE SE VOET MAAN. YOU HAVE THE WORST AFTER SALES SERVICE I HAVE EVER ENCOUNTERED. EVEN THE LICENSING DEPARTMENT IS BETTER THAN [URL Removed]<br> <br> I'll never use your company again, for anything. You don't give a damn, you are worse than supermarket cashiers.
Thanks for your feedback.
We're really sorry for disappointing you with your order.
You requested the cancellation on the 05-02-2015 and the refund was processed on this date as well to your original payment method. These refunds can take 3-7 working days to reflect.
Real pity you cancelled when you did, as stock was replenished later that day.
Once again we'd like to apologize for all the inconvenience and frustration caused.
Please call should you need further help.
Kind regards,
The kalahari.com Team
Thanks for your feedback.
We're really sorry for disappointing you with your order.
You requested the cancellation on the 05-02-2015 and the refund was processed on this date as well to your original payment method. These refunds can take 3-7 working days to reflect.
Real pity you cancelled when you did, as stock was replenished later that day.
Once again we'd like to apologize for all the inconvenience and frustration caused.
Please call should you need further help.
Kind regards,
The kalahari.com Team