MH
Moses H
1 reviews | Active since Dec 2011
18 Feb 2015, 09:46
unprofessional and depressing
I placed the first order in December 2014 with a discount of R1000,the order was cancelled because they couldn't link the payment,i placed another one and it was cancelled as they failed to get me the stock desired after I got delivery confirmation,i placed another one made an error and took a tablet with no 3g and cancelled while the order is still with them,to date I still haven't got my refund or alternative product that I ordered and my voucher appears online but I cant use it anymore as it has now expired,what kind of service is this?i have made calls daily and im now fedup to have made orders from December 2014 and to date haven't enjoy anything?this is so shocking and embarrassing.
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Kalahari.com's replyOfficial
18 Feb 2015, 11:00Hello mhlapa49,
Thanks so much for your feedback and for the chat we had.
So sorry for the troubles you've been experiencing.
As confirmed, the R1000 voucher was received from Multichoice. You will need to contact them with regards to the validity of this voucher as it was issued to you from them during a promotion they were running.
When you called in to cancel your order, the order was already dispatched. We currently following up with our couriers on the status of your return and will contact you soonest with an update.
So sorry for any inconvenience that may have been caused.
Shout should you need further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
So sorry for the troubles you've been experiencing.
As confirmed, the R1000 voucher was received from Multichoice. You will need to contact them with regards to the validity of this voucher as it was issued to you from them during a promotion they were running.
When you called in to cancel your order, the order was already dispatched. We currently following up with our couriers on the status of your return and will contact you soonest with an update.
So sorry for any inconvenience that may have been caused.
Shout should you need further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Kalahari.com's reply18 Feb 2015, 11:00
Official
Hello mhlapa49,
Thanks so much for your feedback and for the chat we had.
So sorry for the troubles you've been experiencing.
As confirmed, the R1000 voucher was received from Multichoice. You will need to contact them with regards to the validity of this voucher as it was issued to you from them during a promotion they were running.
When you called in to cancel your order, the order was already dispatched. We currently following up with our couriers on the status of your return and will contact you soonest with an update.
So sorry for any inconvenience that may have been caused.
Shout should you need further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
So sorry for the troubles you've been experiencing.
As confirmed, the R1000 voucher was received from Multichoice. You will need to contact them with regards to the validity of this voucher as it was issued to you from them during a promotion they were running.
When you called in to cancel your order, the order was already dispatched. We currently following up with our couriers on the status of your return and will contact you soonest with an update.
So sorry for any inconvenience that may have been caused.
Shout should you need further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team