Total Incompetence, most frustrating.

Follows my HP complaint dated Feb 2 where TV was not delivered. After a week of phone calls, mostly initiated by myself, Kalahari at last admitted they could not find the item - lost or ******? <br> <br> The order was redone 10 days after the original one and was promised for delivery on 9th Feb. Courier arrives this morning, but with the incorrect item. Clearly the fault is with Kalahari as the courier will only deliver what they are given. To mess up once could be a mistake, but to do it twice with the same order takes incompetence and inefficiency to a whole new level.<br> <br> Now need a refund so that I can take my business elsewhere. Will never be tempted to go through this again. Far too much hassle and frustration involved.