AK
Akhona K
1 reviews | Active since Mar 2014
12 May 2015, 15:13
Took 21 days to cash money for tv
I bought a tv online on [URL Removed] and paid using my card and 21 days later the amount is only posted to my account which means that I now have a negative balance when I enquired as to how this was possible Nedbank informed me that [URL Removed] was at fault because they only cashed the amount of R6288 28 days after the transaction which is such an inconvenience and totally unacceptable!
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Kalahari.com's replyOfficial
14 May 2015, 12:04Hello krakri.ak,
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustration having to be billed 21 days later after purchase.
We are following up with our finance department the reason for this, once feedback is received we will notify you accordingly.
Once again we really do apologise for the inconvenience and frustration caused.
Kind regards
Given
The kalahari.com Team
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustration having to be billed 21 days later after purchase.
We are following up with our finance department the reason for this, once feedback is received we will notify you accordingly.
Once again we really do apologise for the inconvenience and frustration caused.
Kind regards
Given
The kalahari.com Team
Kalahari.com's reply14 May 2015, 12:04
Official
Hello krakri.ak,
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustration having to be billed 21 days later after purchase.
We are following up with our finance department the reason for this, once feedback is received we will notify you accordingly.
Once again we really do apologise for the inconvenience and frustration caused.
Kind regards
Given
The kalahari.com Team
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustration having to be billed 21 days later after purchase.
We are following up with our finance department the reason for this, once feedback is received we will notify you accordingly.
Once again we really do apologise for the inconvenience and frustration caused.
Kind regards
Given
The kalahari.com Team