Tired of dealing with stupid people!

I regularly order from [URL Removed] and am absolutely appalled by the service of the delivery agent which they use. I ordered a same day delivery because i was in a rush to get the parcel. I then had to phone 3 times in order to find out what time the delivery would happen. The first 2 times i phoned i was told someone would contact me within 10 minute. an hour later i phoned back only to deal with a rude staff member who apparently does not know what a phone is. Then i had to deal with another stupid person who still could not tell me what time my parcel will be here. This is the last time i will ever order from [URL Removed]