*******

Most pathetic service from Kalahari! They have practically ****** money from me. I ordered a parcel ***) on 12 December to be told on 17 January 2015 that they cannot locate the parcel and that I will receive a refund. After many many many empty promises and dealing with *********** staff, I still have not received feedback and still do not have my full refund. The issue cannot be escalated and you cannot speak to a superior to get the issue resolved. I'm tired of being told that they will sort it out, but if I don't follow up 6 times a day I don't get feedback. Every time I call I'm advised that the matter has been escalated to the finance department, and never hear from them again! It's the 10th of February and I'm yet to receive effing feedback. Besides the fact that you've actually taken money from me that does not belong to you is one thing but the service has been absolutely shocking to say the least. I'm appalled!