PT
Patience T

1 reviews | Active since Jan 2014

01 Apr 2015, 22:35

still no response from kalahari

i logged a complain on the here on hello peter on the 27 Mrch 2015 and till today there has been no response from kalahari ,clearly they dont care about my complain and how badly im affected by this ,i will make sure that i go to the newspapers and customers complains department as this is not acceptable by me at all .I dont have a phone because their stupid mobile is not working nxa !!!! and its the second replace thats doing tyhe same thing ,clearly their selling **** things that dont work .I have changed my mind ...let them take their **** back im not longer interested in anything further that they can offer me .I just want my money back .!!! They must just come and collect this lousy phone of theirs .

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Replies (1)
Kalahari.com
Kalahari.com's reply02 Apr 2015, 11:17
Official
Hello angelazuks ,

Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com

Firstly we would like to apologize for disappointing you and the service received.

I have arranged that your faulty item be picked up asap. Our courier division will be in contact with you shortly to arranged a pick up time and date.

Please note that we first have to assess the product before we can finalize the refund. All of this will be communicated to you once done.

On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.

Hope you have a fabulous day further.

Please feel free to contact us should you have any further queries.

Kind regards,
Eben
The kalahari Team