Still no response!

Orginal order number: #***<br> Order number: #***<br> <br> I ordered a E-reader (A-tek E602GY Pearl 6\) on 04/12/2014. I received the order on 09/12/2014. The E-reader did not work from the moment I took it out of the package.<br> <br> I phoned them the next morning (10/12/2014) and cancelled the order and asked them to fetch and return my parcel and give my money back. On my kalahari account it is logged that the parcel will be collected.<br> <br> After another phone call in February the parcel is STILL NOT COLLECTED.<br> <br> Won't but online from Kalahari again. "