MT
Moipone Tsoka-Islam
1 reviews | Active since Oct 2012
28 Jan 2015, 11:06
Short Refund Amount
I was a happy Kalahari customer till this morning, I bought the HUAWEI Tablet that was on special for R999.00 then I had to return it because it was defective, yesterday i received an email saying my full amount will be refunded. but this morning when i logged in I was refunded only R 778.40. I do not understand i sent email and facebook message there is no reply <br> <br> I need my full refund please I didn't pay R778.40 for the tablet
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Kalahari.com's replyOfficial
30 Jan 2015, 08:34Hello moiponetsoka,
Thank you for contacting us.
We thank you for using Kalahari as your online shopping store.
Apologies for the delay in response to your query.
We tried contacting you but there was no answer.
A full refund has been processed for you and the amount is available on your profile.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Feel free to contact us with any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us.
We thank you for using Kalahari as your online shopping store.
Apologies for the delay in response to your query.
We tried contacting you but there was no answer.
A full refund has been processed for you and the amount is available on your profile.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Feel free to contact us with any further queries.
Kind regards,
Eben
The kalahari Team
Best regards,
Kalahari.com's reply30 Jan 2015, 08:34
Official
Hello moiponetsoka,
Thank you for contacting us.
We thank you for using Kalahari as your online shopping store.
Apologies for the delay in response to your query.
We tried contacting you but there was no answer.
A full refund has been processed for you and the amount is available on your profile.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Feel free to contact us with any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us.
We thank you for using Kalahari as your online shopping store.
Apologies for the delay in response to your query.
We tried contacting you but there was no answer.
A full refund has been processed for you and the amount is available on your profile.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Feel free to contact us with any further queries.
Kind regards,
Eben
The kalahari Team
Best regards,