JK
Jacqui K
1 reviews | Active since Oct 2012
17 Mar 2015, 10:24
shocking service
\I do apologise "must be written all over the offices and drilled into the minds of those working at [URL Removed] Yes thats all i have been hearing.Order placed on 12.2.15 for delivery 26.2.15. After following up when the order failed to arrive as promised"
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Kalahari.com's replyOfficial
20 Mar 2015, 07:28Hello alexdk,
Thank you for the feedback and for the chat we had.
We know you do not wish to hear the words, however we are really sorry for what has happened and that the incorrect colour was sent you.
We have not received your mail with the bar codes of the item you have received, and will call you a bit later to confirm which email address it was sent from.
Thank you so much for your patience and for understanding.
Please call should you need further assistance or information.
Wishing you a lovely day!
Kind regards,
Megan
The kalahari.com Team
Thank you for the feedback and for the chat we had.
We know you do not wish to hear the words, however we are really sorry for what has happened and that the incorrect colour was sent you.
We have not received your mail with the bar codes of the item you have received, and will call you a bit later to confirm which email address it was sent from.
Thank you so much for your patience and for understanding.
Please call should you need further assistance or information.
Wishing you a lovely day!
Kind regards,
Megan
The kalahari.com Team
Kalahari.com's reply20 Mar 2015, 07:28
Official
Hello alexdk,
Thank you for the feedback and for the chat we had.
We know you do not wish to hear the words, however we are really sorry for what has happened and that the incorrect colour was sent you.
We have not received your mail with the bar codes of the item you have received, and will call you a bit later to confirm which email address it was sent from.
Thank you so much for your patience and for understanding.
Please call should you need further assistance or information.
Wishing you a lovely day!
Kind regards,
Megan
The kalahari.com Team
Thank you for the feedback and for the chat we had.
We know you do not wish to hear the words, however we are really sorry for what has happened and that the incorrect colour was sent you.
We have not received your mail with the bar codes of the item you have received, and will call you a bit later to confirm which email address it was sent from.
Thank you so much for your patience and for understanding.
Please call should you need further assistance or information.
Wishing you a lovely day!
Kind regards,
Megan
The kalahari.com Team