JB
Jaco B
1 reviews | Active since Jan 2010
31 Mar 2015, 20:07
Responding without even reading my request
I sent the following mail after purchasing ebooks:<br> <br> Good day,<br> <br> See order below<br> <br> First issue is that the \Veldgids tot Bome van Suider-Afrika (eBook)"fails to download on the Kalahari eReader ipad app. It just keeps \""Downloading...\"" forever"
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Kalahari.com's replyOfficial
01 Apr 2015, 11:33Hello boshofj3,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
We will have to contact you with regards to this issue and will be in contact soonest.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
We will have to contact you with regards to this issue and will be in contact soonest.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Best regards,
Kalahari.com's reply01 Apr 2015, 11:33
Official
Hello boshofj3,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
We will have to contact you with regards to this issue and will be in contact soonest.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
We will have to contact you with regards to this issue and will be in contact soonest.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Best regards,