IN
Indrani N
1 reviews | Active since Feb 2015
06 May 2015, 17:52
Repairs have not been sorted
I have been refunded for the phone that I purchased but not for the repairs that I have paid for.Was promised feedback at the beginning of the week.Extremely disappointed in Kalahari.
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Kalahari.com's replyOfficial
07 May 2015, 16:26Hello Indrani Naidoo,
Thank you for contacting us.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustrating having to wait for your refund.
Please know that your concerns have been escalated to the relevant department and feedback will be given as soon as possible.
Once again we really do apologise for the delay and inconvenience caused.
Feel free to contact us with any further queries.
Kind regards,
Given
The kalahari.com Team
Thank you for contacting us.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustrating having to wait for your refund.
Please know that your concerns have been escalated to the relevant department and feedback will be given as soon as possible.
Once again we really do apologise for the delay and inconvenience caused.
Feel free to contact us with any further queries.
Kind regards,
Given
The kalahari.com Team
Kalahari.com's reply07 May 2015, 16:26
Official
Hello Indrani Naidoo,
Thank you for contacting us.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustrating having to wait for your refund.
Please know that your concerns have been escalated to the relevant department and feedback will be given as soon as possible.
Once again we really do apologise for the delay and inconvenience caused.
Feel free to contact us with any further queries.
Kind regards,
Given
The kalahari.com Team
Thank you for contacting us.
We tried contacting you but there was no answer.
We are really sorry for the service you received and understand that it must have been really frustrating having to wait for your refund.
Please know that your concerns have been escalated to the relevant department and feedback will be given as soon as possible.
Once again we really do apologise for the delay and inconvenience caused.
Feel free to contact us with any further queries.
Kind regards,
Given
The kalahari.com Team