REFUSING TO GIVE ME MY CASH BACK

Good day<br> <br> I ordered a phone from Kalahari last year Novemebr and in February this year they Blacklisted my phone.<br> <br> On the 24th of February 2015 I queried this and upto now my query has not been resolved.<br> Below are part of the emails that i sent to them and now it seems like the support team does not even respond to my queries.All i want is my money back as it is not my fault they blacklisted my phone. I am really running out of patience, and noone is assisting me.<br> <br> email below:<br> <br> I used a voucher that i paid using CASH...I bought a phone that YOU blacklisted and I was Impacted when I had paid it up. I was out of touch for more than 2 months because of YOU.<br> <br> Frankly speaking I just want my money back because I need to get a new phone from a more reliable source. I DO NOT INTEND on buying anything else from KALAHARI.<br> <br> I did call a couple of times to find out If I could get cash and I was told I could which is why I opted for the cash out.<br> <br> I do not intend to buy anything from kalahari after this experience.the gift vouchers were purchased with cash and I would appreciate getting the refund.I want to buy the phone cash somewhere else