AR
Anna R
1 reviews | Active since Feb 2015
16 Feb 2015, 10:25
Refund not paid
I ordered an iron on 6 Jan 2015, after numerous follow-ups from MY part, I cancelled the order on 26 Jan (apparently the order was lost). I've been following up on my refund (I'm not interested in credit) once a week (at least) and still NO CREDIT and NO REFUND. At this rate I will NEVER order from them again.
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Kalahari.com's replyOfficial
02 May 2023, 21:58Hello appel.retief,
Thank you for contacting us.
We tried calling you, but our calls went unanswered.
We are truly sorry to hear how disappointed you are with us. This is not the type of service we wish to give our customers.
We have loaded a credit onto your profile. It is the quickest way to get your refund processed.
Your credit reflects immediately and will be available once you have logged into your profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"
Thank you for contacting us.
We tried calling you, but our calls went unanswered.
We are truly sorry to hear how disappointed you are with us. This is not the type of service we wish to give our customers.
We have loaded a credit onto your profile. It is the quickest way to get your refund processed.
Your credit reflects immediately and will be available once you have logged into your profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"
Kalahari.com's reply02 May 2023, 21:58
Official
Hello appel.retief,
Thank you for contacting us.
We tried calling you, but our calls went unanswered.
We are truly sorry to hear how disappointed you are with us. This is not the type of service we wish to give our customers.
We have loaded a credit onto your profile. It is the quickest way to get your refund processed.
Your credit reflects immediately and will be available once you have logged into your profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"
Thank you for contacting us.
We tried calling you, but our calls went unanswered.
We are truly sorry to hear how disappointed you are with us. This is not the type of service we wish to give our customers.
We have loaded a credit onto your profile. It is the quickest way to get your refund processed.
Your credit reflects immediately and will be available once you have logged into your profile.
You are welcome to use this credit towards your next purchase, or you may request a credit refund. A credit refund will allow you to have the funds paid back to the original method of payment.
In order to request a credit refund, kindly follow these steps:
1. Log into your Kalahari.com profile
2. Go to \Account Dashboard\"